If you have no income at this time, your rent will be zero. Step 3: Provide the dates of employment for the job where income was reduced or lost; previous salary; and current salary, if income has been reduced. NYCHA has simplified its Rent Hardship Policy to make it easier than ever for you to reduce your rent during the COVID-19 crisis. Online. NYCHA has simplified its Rent Hardship Policy to make it easier than ever for you to reduce your rent during the COVID-19 crisis. Back to Top. Rent for public housing residents will always be 30% of the household income. Back to Top. Back to Top. Residents who require translation services will be simultaneously connected with the Language Helpline, which will assist throughout the process. If your hours have been cut at work, or if you have lost your job, you can complete an Interim Recertification immediately. This means that supporting documents such as pay stubs, a letter from your employer, and/or verification of unemployment benefits, which are usually required to submit the Interim Recertification, are not required at this time. Continue as a guest or enroll. However, if none of these items are available at this time, you may provide them to NYCHA at a later date. If your hours have been cut at work, or if you have lost your job, please fill out an interim recertification now. 9.) NYCHA will accept partial rent payments until the application is processed. We simplified the online form. Households experiencing loss of income may qualify for the rent hardship program for a rent reduction or the Zero Income Policy, where rent will be zero. Question 8: If I request a paper Interim Recertification application by mail, what should I do after completing it? How do I submit supporting documents, if I have them? Back to Top. NYCHA has simplified its Rent Hardship Policy to make it easier than ever for you to reduce your rent during the COVID-19 crisis. NYCHA’s Rent Hardship Program allows NYCHA tenants to reduce their rent if they are experiencing a qualified financial hardship (based on reduced income). Now there are only 6 steps to reduce your rent. 10.) English | Español | 中文 (繁體 / 简体) | Русский | Kreyòl Ayisyen | 한국어 | العربية | اردو | אידיש | Polski | Français. The lease addendum informs you of the new monthly rent amount and how it was calculated. With or without these documents, you can self-certify your loss of income, submit your application, and receive a reduction in your rent. Rent hardship qualifications include at least a … With NYCHA's simplified Rent Hardship Policy, it's easier than ever to reduce your rent. Example Let’s say you earn $1000 each month. �hV����A��� 5�7�#��6%K���ق��H@ʌ2�5�@��A�(;�\���L�[� �Rm�i5bK��l�����O��#q��[WR���(4���ǭ-�ϪΠ���l�j'H:�)� �U!�U!��4��%��e�]%�0^2^ �ah`�3?��3��H�0 lzgH��J��~�;�9��q� ��Mu�.�Ò�H�螆�c߂Iy�Kc$�k�\>�s��]�ӫ�H5"��G��6#4N�*���gϻ��y�*�b}A���]� r3QǕ\8��B�ޅ���~ �����%��)q:�Q�[�XQ=}a�]>@� t#�v�)�D $Ϊ��u�xw�0jt��^�~���]W7��L��N�C�3op� 3m����;��{u9wJ�OJk��Qf�ؾ�EM��پ�뒵]�u�r\����/�µM�%�G(��l��{SR���m�/p�=Yp�(��G�q�t��2 6��,��y%���w��{\��[�K�Xmq�=4|T. Rent for public housing residents will always be 30 percent of the household income. What is a rent hardship? • Your income before taxes goes down 5%, and • Your rent is more than 30% of your take home pay, and • Your income goes down for more than 2 months in a row. NYCHA has simplified its Rent Hardship Policy to make it easier than ever for you to reduce your rent during the COVID-19 crisis. Request the grievance within 10 days of your rent due date, or within 14 days of receiving the RIGHT TO GRIEVE NOTICE. If your hours have been cut at work, or if you have lost your job, you can complete an Interim Recertification immediately. Call NYCHA’s Customer Contact Center (CCC) at 718-707-7771 (and select menu option 5 when prompted), 3.) De Blasio To Ask Feds About NYCHA Rent Freeze - New York City, NY - Mayor Bill de Blasio said a rent moratorium for NYCHA residents would be "very fair" given the … Visit the NYCHA Self-Service Portal at https://selfserve.nycha.info (the fastest way to submit your request), 2.) NYCHA reports an $18 million reduction in tenant rental revenue from March to April 2020, compared to the same period last year, and a current rent collection rate of 87.5 percent. Back to Top. Applications completed through the Self-Service Portal are submitted immediately and take approximately three weeks to process. Need help submitting an interim recertification request? NYCHA has simplified its Rent Hardship Policy to make it easier to reduce your rent during the COVID-19 crisis. Call 718-707-7771 or visit a simplified rent hardship policy and FAQ to learn more. • Your income before taxes goes down 5%, and • Your rent is more than 30% of your take home pay, and • Your income goes down for more than 2 months in a row. Please call the CCC at 718-707-7771 (and select menu option 5). A NYCHA customer service representative will guide you through a brief set of questions; you can self-certify your income loss and submit the Interim Recertification application over the phone. 11.) 1.) Until further notice, NYCHA residents may self-certify their loss or decrease in income. Rent will be adjusted for the month following the submission of the application. There is NO waiting period to report loss of income to NYCHA. Learn about NYCHA's COVID-19 rent hardship policy. Question 6: What is self-certification? Documentation can also be submitted through the Self-Service Portal or to your Property Management Office. Question 4: How do I apply for a rent hardship? If a resident has no income at this time, their rent will be zero. NYCHA has simplified its Rent Hardship Policy to make it easier than ever for you to reduce your rent during the COVID-19 crisis. Read more details about NYCHA's Rent Hardship … NYCHA has simplified its Rent Hardship Policy to make it easier to reduce your rent during the COVID-19 crisis. What is a rent hardship? If you don’t have any income now, your rent will be zero. If NYCHA won’t lower the rent, file a Rent Increase Grievance. We will also accept a handwritten letter from your employer and/or emails, as well as a telephone call from your previous or current supervisor, as verification of your loss of income. Receive your rent bill electronically … To check the status of your Interim Recertification, go to the Self-Service Portal. Who Can Apply for Rent Hardship? NYCHA has simplified its Rent Hardship Policy to make it easier than ever for you to reduce your rent during the COVID-19 crisis. If your hours have been cut at work, or if you have lost your job, you can complete an Interim Recertification immediately. A rent hardship means your income went down by at least 10% and your rent is now more than 30% of your adjusted income. Step 6: SELF-CERTIFY and submit. Visit on.nyc.gov/rent-hardship-assistance for more details. Step 5: Photograph and upload documents (if available). You can request an Interim Recertification to have your rent reduced online, by phone, or by mail. What should I do if I have any questions? Question 9: How long does it take to process an Interim Recertification/rent hardship application? On April 10, the U.S. Department of Housing and Urban Development, which provides NYCHA with most of its funding, allowed public housing authority tenants to self-certify loss of income to obtain hardship rent cuts. Make a one-time payment or enroll today to set up your secure user name and password, view and pay bills, and see your account status and payment history. The New York City Housing Authority (“NYCHA”), which operates the City’s public housing, offers rent assistance programs for NYCHA tenants who experience financial hardship. Rent Hardship Flyer (updated as of May 2020) English | Español | 中文 (繁體 / 简体) | Русский | Kreyòl Ayisyen | 한국어 | العربية | বাংলা | اردو | אידיש | Polski | Français, An interim recertification is a change in a household’s composition, income, disability, senior, citizenship, or student status that occurs between Annual Recertification periods. Section 8 tenants who are experiencing a rent hardship due to a decrease in income may apply for a rent reduction: – NYCHA Section 8 tenants may access the self-service portal or call the NYCHA Customer Service Center at 718-707-7771. �QH\�3;wV�h6eC��HŮ�q��Ieh'�!c'AuB݁�#íU�{��������_�F*;�m����#q��;�\�N��B'�����q�(�W��uj�=/7A�P��wA���2LP#�!�MP PA5Hu���Y\�FK��j���R�^7�01{\DP RA5HF!qy�O���� ꦧ�zj�R=��3dܰm��A�� Make a one-time payment or enroll today to set up your secure user name and password, view and pay bills, and see your account status and payment history. You may provide supporting documents with your paper application or take a picture/upload/scan any documents and email them to your Property Management Office. And for more info, visit on.nyc.gov/rent-hardship-assistance Online Payment: Sign up for FREE E-Bill and E-Payment options. The standard waiting period normally required to request an Interim Recertification has been suspended. By Phone To apply for a rent hardship, residents should immediately fill out an Interim Recertification. Until further notice, NYCHA residents may SELF-CERTIFY their income loss. Need help submitting an interim recertification request? Rent reductions can be requested through an Interim Recertification. Pay Rent Parking Resources Programs Select NYCHA Journal NYCHA Alerts Customer Contact Center Family Services REES Residents Policies & Procedures Emergency Preparedness NYCHA Journal A Lease Addendum and Rent Notice with any change in rent will be mailed to you. Back to Top. Please note that due to the COVID-19 state of emergency, processing times by mail may be delayed. Question 1: What can I do if I'm experiencing a rent hardship? This means that supporting documents such as pay stubs and/or a letter from your employer, which are usually required to submit the Interim Recertification, are not required at this time. If you have supporting documentation, you can email them to rent.hardship@nycha.nyc.gov, along with your name, address, apartment number, and name of your development. But now, due to a reduction in hours, your monthly income has decreased to $1,400 and your rent remains the same. Rent Hardship. Step 1: Go to https://selfserve.nycha.info. The resident is certifying that the information they verbally provide is true and correct. Refer to this guide that shows you the step-by-step process. If your hours have been cut at work, or if you have lost your job, you can complete an Interim Recertification immediately. Residents can now call the CCC at 718-707-7771 (option 5) to complete the Interim Recertification application over the phone. NYCHA Rent Reduction: A household may qualify for an NYCHA rent reduction based on a rent hardship. With NYCHA's simplified Rent Hardship Policy, it's easier than ever to reduce your rent. Pay the rent that was due before the increase. For your convenience, we have translated the application into 13 different languages. When can I request an Interim Recertification to have my rent reduced? •Maintains FY2014 rent increase phase-in requirements, and •Requires that flat rents be set no less than the lower of: 1. Rent Hardship. Question 11: What should I do if I have any questions? Box 19202 Long Island City, NY 11101. Please call ahead to make an appointment before visiting the office. NYCHA has simplified its Rent Hardship Policy to make it easier to reduce the rent in NYCHA during the COVID-19 crisis. This online application uses Google Translate to access the application in over 100 languages. Question 2: What is an interim recertification? 5݆%j� }AF�����jj��f]�䪦V����]�������A��ģй�a>�C��U)4`!�O���V >�ݔ|�W=�d@B&�. NYCHA has not increased the number of staffers handling income recertification, but the agency is aiming to expedite its rent hardship program, in part by using a … 3.) If your hours have been cut at work, or if you have lost your job, please fill out an Interim Recertification application immediately. If you are a NYCHA tenant and your household has lost income, you may qualify for NYCHA’s rent hardship program and should apply now. 2020 All Rights Reserved, NYC is a trademark and service mark of the City of New York, here to view the Property Management Offices. Applications completed over the phone with a CCC representative are submitted immediately and take approximately three weeks to process. Question 7: How do I submit supporting documents, if I have them? 1st and 2nd Quarter: 3rd and 4th Quarter: Household Income (do not use dollar signs or commas): City of New York. Documentation about job status was no longer required to win approval. You may use the translated application to review the questions in the language of your choice, but you must complete and submit the English application. If a family requests a financial hardship exemption, the responsible entity must suspend the minimum rent requirement beginning the month following the family's request for a hardship exemption. NYCHA Rent Hardship Residents experiencing income loss may qualify for NYCHA’s rent hardship program to reduce your rent during the COVID-19 crisis. If you do not see a change in your rent immediately, NYCHA will accept partial rent payments until the application is processed. Using the NYCHA Self-Service Portal is the quickest and easiest method to apply for rent hardship. NYCHA’s Rent Hardship Program allows NYCHA tenants to reduce their rent if they are experiencing a qualified financial hardship (based on reduced income). NYCHA will still accept these documents if you have them and may request proof at a later time. As of May 6, 2020, Just visit selfserve.nycha.info and follow along with our video for guidance! Question 5: What do I need to apply for an Interim Recertification/rent hardship? For your convenience, there are three different ways that you can apply for an Interim Recertification: 1.) Rent for public housing residents is always 30 percent of their household income. ��i`QFMnz�%�����K�ѸJ��A��ģJe����H���GMjrj�R9��3d�m�ȩA*��d��0Zr�S+Q�TI/%U� rj����($��;�7955� 5.) A. NYCHA residents can apply for a rent hardship if their hours have been cut at work or if they have lost their jobs. 7.) Contact your Property Management Office to request a paper application, which will be mailed to your home address. Step 2: Identify the person in the household who has lost income. Step 4: Provide the type of income that has been lost or reduced. Please do not delay. Back to Top. Supporting documents which are usually required to submit the Interim Recertification are not required at this time. When will my new rent go into effect? What do I need to apply for an Interim Recertification/rent hardship? If your landlord is refusing to provide essential repairs to your apartment or you are experiencing landlord harassment, you can now file a Housing Part Proceeding (HP Proceeding) through a new Emergency HP Action tool created by JustFix.nyc.Go to the online tool. If NYCHA won’t lower the rent, file a Rent Increase Grievance. NYCHA’s Zero Income Policy permits NYCHA tenants who experience a complete loss of income to receive … Your rent will be adjusted for the month following the submission of the Interim Recertification. You will also be informed of the new rent amount through a robocall and email. Y our hours get cut, so no w you only earn $890 each month. Back to Top. Under the Interim Recertification menu, your application will be categorized as either “Open,” “In Progress,” or “Paused”: If processing delays occur, any decrease in rent will be retroactive and credited accordingly. Your rent will be adjusted for the month following the submission of the application. You may also hand deliver it to your Property Management Office. As a public housing resident, your rent will always be 30 percent of your household income. 80% of Fair Market Rent (FMR) 2. This is $110 less than you earned before. Residents may also call their Property Management Office to request a paper Interim Recertification application. When asked about what resources available to residents, Russ said NYCHA has a “rent hardship policy” that allows residents who may have lost their source of … Continue as a guest or enroll. Rent for public housing residents will always be 30 percent of the household income. Who Can Apply for Rent Hardship? 20 percent increase in rent hardship applications compared to the same period last year. Click here to view the Property Management Offices directory. Visit the NYCHA SelfService Portal. What can I do if I'm experiencing a rent hardship? How long does it take to process an Interim Recertification/rent hardship application? Your monthly rent is $700, that means your rent burden was 35%. Paper applications can take up to approximately six weeks to receive and process. 8.) If your hours have been cut at work, or if you have lost your job, please fill out an Interim Recertification application immediately. Any rent adjustment that does not take place immediately will be retroactive to the first of the month after you initiated the Interim Recertification request. We will still accept these documents if you have them. Question 10: When will my new rent go into effect? If I request a paper Interim Recertification application by mail, what should I do after completing it? "l7%F���x�G��ro7�P1���7���B�:����l�����vObd�&��Qc��>ݒ�ϟ��?�x�z�&�b��=�Ի���mG� Back to Top. Once you have completed and submitted the application, you will be contacted by your Property Management Office to self-certify. As a public housing resident, your rent will always be 30 percent of your household income. 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